As some of our customers know we have been sending automated emails to anyone affected by an outage or upcoming maintenance. This has been possible due to a custom WHMCS addon linked to the ‘Network Issues’ section of WHMCS.
This addon has now been released here.
If a new issue is opened or edited and a specific server selected all clients on that server would be sent an email notification containing the details of the outage or announcement.
If no server is selected when the network issue is added all of your clients would be sent the notification.