If you have submitted a ticket in the last few weeks you may have noticed you were given the option to complete a quick survey to rate our response.
We already provide some of the best support in the industry, however there is always room for improvement and we strive for perfection. Taking a minute to rate your ticket and provide feedback will help us to improve our support, as a bonus we will also be giving out £20 each month to one lucky reviewer.
If you do choose to leave a ticket review, please be honest with your responses. Marking all fields as excellent may be the case, but I'm sure there is something we could improve on!